Bill Hertan founded Training Resources International in 1985. The projects and initiatives he has worked on have woven diversity into the fabric of the teams and organizations with whom he has consulted.
Bill brings with him more than 25 years of experience in human resource training and consulting. His expertise has focused on training and organizational development, diversity strategy development, multicultural customer service programs and the legal defensibility of performance management and competency-based interview systems.
He has held senior leadership roles at organizations including Wilson Learning Corp., Microsoft, The Walt Disney Company, American Express and Starbucks Coffee Company. In addition, as an external consultant, he has served as advisor, coach and consultant to more than 50 of the Fortune 500 companies.
Bill has served on a variety of boards including the Washington State Business Leadership Network, the Wyndham International External Diversity Board of Directors, and the NW Diversity Learning Series Network Members.